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FAQ

How to register and log in to the site?

Important note before starting:
Because we are keen to provide a distinguished service, and to facilitate the Registration and Login process.
Any user can Login and Register on the site through his Social ID Accounts, such as ( Google email, Facebook, Instagram and Twitter)
A- For mobile phone users:-

Register as a new user or log into your account on the site

  • Go to the dropdown menu on the upper left side (the three lines are in the upper left corner).

  • Scroll down, where you will notice the presence of the phrase “ Sign in / Sign up ”, click on it.

  • The registration and login page will open for you.
  • You can now choose between logging in or registering. You can use Your Social ID Accounts, or filling out the form and the required data, thin your account will be available.

B- For computer users:-

Register as a new user or log into your account on the site

  • From the top menu you will notice the presence of the phrase “ Sign in / Sign up ”, click on it.

  • The registration and login page will open for you.
  • You can now choose between logging in or registering. You can use Your Social ID Accounts, or filling out the form and the required data, thin your account will be available.

How to search products?

Search for products by entering the product name or keyword into the Search Bar at any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method you have chosen. The prices of different shipping methods are different, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please check the shipping details before you make payment, or please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

  • The item you ordered did not arrive within the specified time that you selected when placing your order.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
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